Shipping & Returns

We want your Henri Mois experience to feel smooth, secure, and premium from checkout to delivery.

Shipping

We ship worldwide.

Orders are typically processed and dispatched within 2-5 business days. Once your order has been shipped, tracking details will be provided.

Estimated delivery times:

  • United Kingdom: 5-7 business days

  • Europe: 5-8 business days

  • Hong Kong & Asia: 5-7 business days

  • United States: 6-9 business days

Please note that delivery times may vary slightly depending on location, customs processing, and courier delays.

Returns

We offer 30-day returns on unworn items returned in their original packaging.

To be eligible for a return, items must be:

  • Unworn

  • Undamaged

  • Returned in original packaging

  • In the same condition as received

Items showing signs of wear, misuse, damage, alteration, or chemical exposure may not be eligible for refund or exchange.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can review and resolve the issue.

Contact

For any shipping or return enquiries, please contact us via our website contact page or email.